Our Service Agreement outlines our policies for protecting students throughout their membership and our procedures for using screenshots, photographs, videography, and submitted assignments for social media content and archives. By using our Service, you agree to the collection and use of information in accordance with this Policy.

We will conduct all online classes on Zoom and on-site classes at our Raffles Place or City Hall locations. Only registered students who have received a confirmation email will be permitted to attend classes. Our facilitators and project consultants will be verified by our team and required to register in advance for all Zoom classes and on-site classes to ensure their identities are confirmed.

By signing up for a membership with Classicle Club, you consent to us taking photographs, videos, and screenshots of events for publishing on social media platforms such as Facebook, Instagram, and LinkedIn. Assignments submitted to us will be kept in our archives for future reference and used to improve future content and assess the difficulty of our lesson syllabus. We may share select works from the cohort on various platforms to highlight student achievements.

All fees paid are non-refundable. Classes that are not attended may be transferred in full to another student. Classicle Club reserves the right to cancel any tutoring session or class that is not attended by the student, and will make a good faith effort to reschedule the session within the same week. A recording of the lesson will be provided to students who miss all classes in one week without a valid medical certificate. Rolling over unattended classes to a different term is only allowed for students with a valid medical certificate for the full week.

In the event that a student requests a refund, no full refunds will be issued for classes that have already taken place. Students may transfer their remaining classes to another student at no additional cost. If a transfer is not possible and a student requests a partial refund, an 85% refund will be issued after deducting any applicable bank fees.

All members enjoy complimentary access to the Classicle Collection for the duration of their membership. Students on the trial plan, however, do not enjoy this perk.

All Intellectual Property rights in any materials provided by us to the student, including but not limited to course materials, learning resources, and proprietary software, will remain the property of Classicle Club. The student shall not reproduce, distribute, or create derivative works based on these materials without our express written consent.

We and the student shall maintain the confidentiality of all information shared during tuition sessions, including but not limited to student performance, academic materials, and personal information. Classicle Club and the student shall not engage in any form of discrimination or discriminatory behaviour, and any harassment will not be tolerated.

Inappropriate actions will result in immediate removal from classes, and those flagged for inappropriate actions will not be permitted access to subsequent classes.